Recent Posts

Tough Decisions: The Next Generation of Leaders

I was recently asked this question by the owner of a family business with four sons working in the firm: “How do I choose which one will run the business?”

Wow! There are so many ways to answer this question. Family business succession can be complicated. My first response was to ask, “Who wants to?” To which the owner did not know the answer. So that is a good place to start; however, there is more running the family business than just who wants to.

When deciding who should be the next generation CEO and who should play supporting roles, let’s take a look at a few of the tough decisions at play here.

The owner may be asking several questions: Who can run the business? Who wants to? Do we have the talent? Do we expect that they will want to?

Read More

The Value of Dutiful Followers

Doris was the type of employee you could set your watch to. She arrived at 7:50am each day and left no later than 5:10pm. Her day was spent doing administrative work—much of it routine, identical to the day before, and the day before that. The phone would ring from time to time and there would be the occasional office party. But for the most part, each day was remarkably indistinguishable from the day before.

Through the years everyone got used to her reaction to change. If her schedule was interrupted, you needed to give at least a 48 hour notice. Larger interruptions, such as painting the office or a software upgrade would require a series of one-to-one meetings, coddling, and accommodation. A request to increase her workload or take on a new challenge would typically be met with a one word response, “No.” That usually meant someone else would have to pick up the slack.

Read More

The Slight Edge: Just One More…

It’s a common perception that there is a big gap between “average people” and “successful people.” Some people are just able to get better results and make more money, yet they put in the same or even fewer hours. So what’s the difference? The answer lies in The Slight Edge, a concept from Jeff Olson’s book.

In major league baseball, a batter who gets two hits out of every ten times at bat is called a .200 hitter. This batter, within a very short period of time would likely be looking for a job outside of baseball or returned to the minor leagues. On the other hand, a hitter who gets just three hits out of every ten times at bat is a .300 hitter and is considered a great success, and if he continues to improve, he is destined for the Hall of Fame.

Read More

Management Teams Aren’t Productive

Recently, while working with an executive team, I posed the question, “How productive are you?” They all looked at me as though I had three heads. Then gave me the list of things they are doing. Appointments and meetings they have scheduled. So I pressed on.

“What are you doing that is moving your team and/or the business forward or toward achieving the strategic goals?” Needless to say, what followed was a lengthy discussion.

Read More

Changing Office Politics as We Know It

Office politics is a topic that is typically avoided and rarely acknowledged. But it actually has a
remarkable impact on productivity in the workplace. The difference between a historic and a modern view of office politics is how we address it. The fact is, there is a need for office politics – it’s how we get things done. Embracing this view is the key to getting to the next level, which is differentiating between office behaviors that are positive and welcome or negative and offensive.

Read More

Everyday Ethics and Integrity

The topic of workplace ethics and integrity is one familiar to most business executives. Our culture continually forces companies to redefine how they view workplace behavior, decisions made, and the impact on customers, employees, and daily operations. The basic definition of Ethics revolves around what is considered “right” and “wrong” in the choices we make every day. There isn’t one set of rules or morals designated as the authority on conduct. Each business must adopt…and apply for itself…what guidelines are considered universal and what constitutes a violation of those guidelines.

Read More

Change: Let’s Talk About It…

Embracing change…This is a sore subject for some, and for others, an exciting one. No one likes to talk about it for fear of how people will react. When it comes to change, there are two ways people tend to react. For some, it’s new and exciting. It creates motivation. But for others, it’s scary, it’s unknown, and can be the center of their frustration and despair.

Read More
Page 1 of 1912345...10...Last »