Why do we micromanage? It may not always be intentional, but for some of us, it just seems to happen.Read More›
“The best way to capture moments is to pay attention. This is how we cultivate mindfulness. Mindfulness means being awake. It means knowing what you are doing.”
-Jon Kabat-ZinnRead More›
The moment we hear that business leaders and executives are working on (not just talking about) succession planning and building talent depth charts, we are ecstatic! Because the truth is, many talk about it, but don’t put any action behind the words. Sometime in the future, we’ll hear, “Yeah, we were talking about creating a succession plan for that role. We just never got around to it.”Read More›
Recently, I visited the Grand Canyon. For the fourth time, I had the opportunity to witness this majestic natural wonder. Every time I go, it takes my breath away. If you have been to the Grand Canyon, you know that you can see the canyon from many different viewpoints. You can stay safe and walk only along paths that have guard rails (sturdy dividers between you and the vast drop to the bottom) or you can hike down to more rugged areas and find flat cliffs that jut out over the canyon. These areas have no guard rails and no protection from falling.Read More›
It’s the question every business owner or HR person asks. It’s the question that many businesses struggle with. How can we decrease employee turnover? So maybe you have already figured out how to find great people. But the problem for many companies is this: They can’t figure out how to keep them. “New research from Allegis Group reports that 83% of 1,400 employers surveyed believe retaining talent is a growing challenge.”Read More›
It’s an experience. A single moment that makes a person feel something. A feeling that a person associates with something. Many successful companies create experiences for customers to delight them and increase loyalty.
For decades, we’ve known that we not only need to deliver a quality product or service, but that we need to focus on the customer experience. But what we have unintentionally ignored is the fact that employees are expecting the same. We’re not talking about massage therapists and bowling alleys necessarily; but employees want to feel good working for your company.
It’s not just about culture or employee engagement. It’s not just the small benefits or perks you offer. It’s about designing work for and around the people who work for you. It’s about making sure your team wants to come to work. Making sure they actually enjoy working for your company. For over ten years now, Glassdoor has released an annual list of the “Best Places to Work” based upon the overall employee experience. According to an article by Forbes, the factors that contribute to this ranking are “overall satisfaction, career opportunities, compensation, work-life balance, and business outlook.” They also include a ranking for each company’s CEO and even the interview process.
Working with a leadership team recently, we spent some time discussing how to retain our best recruits and employees. We found that in this particular case, employees were voluntarily leaving within ninety days. And we figured out that it was because of the employee experience.Read More›
What would happen if we all took what we knew, and threw it away? Flipped it upside down? What if what we think we knew was actually holding us in the past? What if it was keeping us from reaching unknown and untapped potential? What if curiosity was the only way to move into the future?Read More›
So, you’ve decided to conduct a company-wide employee survey. An admirable goal—one shared by many progressive organizations. What now?
Conducting an effective employee survey can be complicated. And if done incorrectly, can potentially damage internal relationships.
How then can you avoid the pitfalls and conclude with meaningful results?Read More›