Leadership

Our Supervisors Need Help!

We’re always talking to company owners or department heads, and one of the most frequent statements we hear is, “Our supervisors need help.” When we ask them to be more specific, often the reply has something to do with helping them get more productivity from the teams they lead.

Our question then becomes, “So, what do you want to do about it?”

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Motivating Employees – Going Beyond the Paycheck

When we ask people what motivates employees, many respond with a simple answer: Money. Sure, money might be a factor. But let’s be real. Is it the ONLY factor? It may also be true that in addition to money, there are a wide range of motivators that are more personal and individual to your employees. Few people would turn down a raise or bonus, but true satisfaction is more complex than that.

What motivates people?

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Ask, Don’t Tell – Coaching through Facilitation

History has taught us that one of the main responsibilities of a manager is to answer employees’ questions. Of course, this seems like a noble gesture. And it could be necessary when employees don’t have the needed information. But in reality, true empowerment comes from helping employees learn where to find or figure out what they need. And that comes from facilitation.

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Executive Decision Rights…More Than Delegation

Bottlenecks. Every company has them. What we don’t think about is the cost of each and every one of them. But think about it…the time it takes to elevate decisions and get all of the information from those who know, communicate the response, and perhaps justify it, all while doing other responsibilities takes too long and can be costly. The cost is more than just time itself; it’s an increase in frustration and a decline of motivation.

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Do you have what it takes to be a leader?

What is your job title? Does it include the word leader? Maybe…maybe not. We don’t usually call leaders by name. But in some way or another, you probably are. No matter your position, whether you are an intern, project manager, supervisor, executive, or administrative assistant, you can be a leader.

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10 Ways to Give Awful Feedback

A crucial part of every manager’s job is giving feedback. Positive feedback when employees are meeting expectations, and constructive feedback when they have things to work on. But let’s face it, giving feedback isn’t easy, and when the feedback isn’t so great, it can be pretty uncomfortable too. So here’s a thought…why not give crappy feedback? Then, no one will want to hear from you, and your superiors won’t expect you to continue doing it… Winning! But, you can’t just become crappy at it overnight. It takes practice and discipline to prove just how terrible you can be!

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The future of your company is NOW!

You have a great management team. They are well trained and provide great leadership to their direct reports. They make great decisions. They are passionate about what they do and there is very little coaching needed to help them reach the company goals. But wait…How many of them will be retiring or leaving your company in the next five years? Have you done any future planning?

Most companies have invested time and resources to develop the leadership team. It probably took years to find just the right mix of diverse thinking, skills, communication styles, and talents. It is an art to find just the right mix. But how long will it last?

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Who Cares About Employee Engagement?

All the time, we see themes become popular in management. They seem like fads…something that will gain hype and eventually die down again. And by the time you implement a process, your employees have already found something else that’s more important.

But one of those themes never went away: Employee Engagement. Whether you call it engagement or another term like accountability, ownership, empowerment, or commitment, it all revolves around creating an environment where employees act interdependently to drive your organization’s success. So, if you thought this was another fad, take out your notepad and write this down…It’s NOT.

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Weak Bench Strength

Working with businesses across the country, we hear a lot of talk about preparing companies for the exit of their most senior managers…but sometimes it comes with very little action. What’s up with that?

When you ask many company owners who will take over for them, they usually answer with, “I don’t know! I don’t know of anyone who is like me.” After conversations like this, the action is thinking and talking, but usually no change.

So here’s what you do…

Start hiring the right people.  Hire what you need, not replace who you have.

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You coach. But they don’t listen.

Being a manager has its ups and downs. Sometimes, your team is on a roll; they’re rock stars. Things are going great. They’re following your direction and they’re hitting goals. Then you get to celebrate! Other times, nothing seems to be going right. You know you’ve got good people, but you can’t get them to follow your lead. You coach and train them several times, and while most of them catch on, there’s that one person who will continually do things his own way, despite all the time you spent training and coaching.

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