Today more than ever, employers want employees to own what is expected of them. That means acknowledging responsibility for their outcomes. And in return, employees expect their employers to demonstrate ethics and integrity in their actions. When both parties agree to accept these goals, the result becomes a culture of Personal Accountability.Read More›
Stop and think… do you have someone to replace key employees if they suddenly left? A lot of companies don’t. When we have discussions with our partners, we’re often asked that magical question: How do we create a succession plan?
Finding the right person to fill key roles is one of the greatest challenges of leaders. Please take note: a replacement plan is not the same as succession planning. It takes time to develop people; giving them experience and strong mentoring.
Succession planning – the act of identifying and developing candidates for key positions within your company – is vitally important responsibility of every manager, leader, and board member. The crazy truth is that leaders know this, and it may even keep them up at night, but very few do much about it. Is it for lack of time? Is it because they have higher priorities? Or is it because they don’t really know how to create a succession plan?Read More›
Supervisors play a key role in any organization, creating a link between organizational goals and front-line employees. They have a dramatic impact on employee performance and behavior…especially motivation. Supervisors are agents of their organizations and have corresponding power and accountability.
The job of a supervisor (as we would define it) is to get work done through other people. And in order to be effective, they must understand how to create an environment that motivates people to be successful. They must understand how their environment rewards or punishes employee behavior.
There are two main reasons people behave the way they do.
- They do things because there is something in the environment rewarding their actions.
- They do things to avoid something that they don’t like.
We’re always talking to company owners or department heads, and one of the most frequent statements we hear is, “Our supervisors need help.” When we ask them to be more specific, often the reply has something to do with helping them get more productivity from the teams they lead.
Our question then becomes, “So, what do you want to do about it?”Read More›
When we ask people what motivates employees, many respond with a simple answer: Money. Sure, money might be a factor. But let’s be real. Is it the ONLY factor? It may also be true that in addition to money, there are a wide range of motivators that are more personal and individual to your employees. Few people would turn down a raise or bonus, but true satisfaction is more complex than that.
What motivates people?Read More›
History has taught us that one of the main responsibilities of a manager is to answer employees’ questions. Of course, this seems like a noble gesture. And it could be necessary when employees don’t have the needed information. But in reality, true empowerment comes from helping employees learn where to find or figure out what they need. And that comes from facilitation.Read More›
Bottlenecks. Every company has them. What we don’t think about is the cost of each and every one of them. But think about it…the time it takes to elevate decisions and get all of the information from those who know, communicate the response, and perhaps justify it, all while doing other responsibilities takes too long and can be costly. The cost is more than just time itself; it’s an increase in frustration and a decline of motivation.Read More›
What is your job title? Does it include the word leader? Maybe…maybe not. We don’t usually call leaders by name. But in some way or another, you probably are. No matter your position, whether you are an intern, project manager, supervisor, executive, or administrative assistant, you can be a leader.Read More›
A crucial part of every manager’s job is giving feedback. Positive feedback when employees are meeting expectations, and constructive feedback when they have things to work on. But let’s face it, giving feedback isn’t easy, and when the feedback isn’t so great, it can be pretty uncomfortable too. So here’s a thought…why not give crappy feedback? Then, no one will want to hear from you, and your superiors won’t expect you to continue doing it… Winning! But, you can’t just become crappy at it overnight. It takes practice and discipline to prove just how terrible you can be!Read More›
You have a great management team. They are well trained and provide great leadership to their direct reports. They make great decisions. They are passionate about what they do and there is very little coaching needed to help them reach the company goals. But wait…How many of them will be retiring or leaving your company in the next five years? Have you done any future planning?
Most companies have invested time and resources to develop the leadership team. It probably took years to find just the right mix of diverse thinking, skills, communication styles, and talents. It is an art to find just the right mix. But how long will it last?Read More›