Leadership

What’s your problem?

3 Minute Read

Recently we were working with a group of leaders and discussing an issue about an employee. The issue the leader brought up was how to get an employee to look for multiple options in order to solve a specific problem. As we do in many sessions, the group took turns asking questions about the situation. No one is allowed to offer solutions until the issue is fully vetted. This process forces the other leaders not to jump in to solve the problem right away, but get to the root cause of the situation.

Through this process, the team discovered that the situation that was being discussed was merely a symptom of a much larger issue. The leader that brought the situation to the group had been repeatedly frustrated by some of the actions of this employee but had not looked beyond whatever the current ‘problem’ was.

How often does it happen where we address concerns with an employee multiple times but don’t really get the problem solved? 

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Trust Begins With You!

2 Minute Read

Many businesses today are beginning to understand the value of trust within their environment, and the impact it has on their culture. The impact of an environment of trust is based on our ability to believe in the honesty, integrity, and reliability of others.  To successfully support those beliefs, we must first begin with ourselves.

There seems to be a common undertone these days of, “If everyone were more like me, there wouldn’t be any problems.”  This mentality can drive personal and hidden agendas resulting in an overall reduction in productivity, morale, and satisfaction. It takes too much energy to maintain this stance and endure the consequence.

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Sitting on a Lily Pad

3 Minute Read

Imagine a swamp. Frogs are croaking, dragonflies are buzzing around. Turtles are surfacing just enough so you can see their little heads. Alligators are swimming around, waiting for their next prey. A lonely frog sits on a lily pad, observing all that is going on around him. It seems like a normal day, but to this tiny frog, it is chaos. Everything is always changing, and he is overwhelmed. He sees the alligator slowly swimming toward him with a look of hunger in his eyes. The frog knows he has to jump, but he isn’t ready. What if there’s something else in the water? Why can’t I stay safe, here on my lily pad?

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Do it Yourself! – Overcoming Micromanagement

3 Minute Read

At some point, all of us have either heard or said the phrase, “It’s just easier to do it myself.” The reason this expression has been able to withstand the test of time is that it’s right! It is true that doing something well is easier than teaching someone else to do it. And by the time we teach a person to learn a task, we could have already done it.

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Keeping The Saw Sharp

2 Minute Read

One of my favorite quotes comes from Abe Lincoln.  He is cited as saying, “If I had six hours to chop down a tree, I’d spend the first four hours sharpening the axe.” Basically, he would spend two-thirds of his time improving the tools that make him effective at his work. Sounds easy, but how can a person remember to spend time sharpening instead of continuing to struggle through life’s daily challenges?

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Crucial Conversations

2 Minute Read

What is it about some people that make them so great at leading people? Is it their conversational style? Is it their personality? Or is it a person’s ability to approach crucial conversations in a way that is respectful and effective?

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10 Ways to Reduce Trust

3 Minute Read

Trust is overrated – we all know it. When we go to work, we’re there to work, not make friends. Who wants to sit around and sing Kumbuya? Who wants things to be all hunky dory? Your job is to make sure things get done – that’s it. So, here are ten ways to show your team that trust doesn’t mean anything to you.

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Believe in Your People – Employee Appreciation Day

Or  Minute Read

When you think about the success of your company or department, what comes to mind? To whom do you attribute your wins? Is it because your manager set clear deadlines? Is it because you rocked the proposal that you delivered? Or was it because of your people?

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Join Us for the 14th Annual Success Event: Keeping Score! It’s not always about being right.

1 Minute Read

Let’s face it—none of us really likes to be wrong. Sometimes, we might even work so hard to be “right” that we over-emphasize the “right” in our thinking while de-emphasizing the “wrong.” If we aren’t careful, we can actually deceive ourselves into believing something that isn’t supported by any fact or available evidence.

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Who is flying this plane?

3 Minute Read

As you’re boarding your flight, you look to your left and catch a glimpse of the Captain sitting in the cockpit. You wave and nod approvingly, and now you can rest assured that there is a Captain – and he looks competent to get you to your destination safely…phew! Your plane takes off, and now you’ve reached 30,000 feet. All of a sudden, someone comes over the intercom and says, “Do we have any doctors or nurses on board? We have a medical emergency.”

OH NO! The Captain has had a heart attack. Panic sets in. You start to fidget. Your forehead is glistening with sweat. It’s at that moment that it hits you…WHO IS FLYING THIS PLANE??? You’re waiting for the oxygen masks to drop, and you’re ready to tuck your head between your knees and brace for impact. You wish you would have paid attention to all those stupid instructions that the flight attendant went over…Where is the nearest emergency exit? Can I use my seat cushion as a flotation device? You think about every possible terrible scenario as the drama unfolds.

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