Consider this all-too-familiar scenario: You’re driving to work behind an SUV that abruptly stops before an intersection. No turn signal, no warning. Just stops in the middle of the street. How inconsiderate! You could have wrecked! So you lay on the horn, angry and flustered, yelling a few choice words.Read More›
Why do we micromanage? It may not always be intentional, but for some of us, it just seems to happen.Read More›
Do you remember Candyland? You know, the board game with the colorful slides and lollipops. Many of us played it as kids…but have you ever played it as an adult with a toddler? Typically, they start the game off really strong, making sure they are counting the colors on the cards, paying attention to where they are at on the board, and working really hard on not cheating.Read More›
Recent reports have shown that more and more people are finding jobs. And for those of us with an ongoing need to hire great talent, that’s not necessarily good. KETV recently reported that Nebraska’s unemployment rate has dropped to an astonishing 2.7%. So our question is: Do you have a plan to win the war on talent?Read More›
When you think of the word “discipline,” what comes to mind? Do you get a picture of correcting employee behavior? “Adam did something wrong and I need to discipline him.” Maybe you get a vision of a tedious, non-motivating, static environment opposed to change and to be avoided if given an option. “You can’t even breathe in that department. Anything you do that is outside of their discipline is a cause for a personnel action.”
Somehow along the way, discipline has become more closely aligned with punishment or oppression than the original definition (which was to teach or instruct). The fact is that discipline can be a good thing…Read More›
It’s the question every business owner or HR person asks. It’s the question that many businesses struggle with. How can we decrease employee turnover? So maybe you have already figured out how to find great people. But the problem for many companies is this: They can’t figure out how to keep them. “New research from Allegis Group reports that 83% of 1,400 employers surveyed believe retaining talent is a growing challenge.”Read More›
Disrupting the Org Chart
During a recent conversation with the leaders of a company, we asked them to imagine that their department was not a part of the overall company, but a stand-alone business having to provide value to its customers and make money to continue. Then we asked the question, “How would you organize the company related to positions, roles, and responsibilities? And how would you measure effectiveness?” This is what we call disrupting the org chart.
Some leaders had to be reminded that every minute someone is working costs money. They then considered how to measure productivity in areas that are service related. They recognized that their employees tend to come to work and most are busy. But they’re not necessarily busy with things that are high payoff or things that move the needle related to value and time. They came in to do their job.
They also recognized that they were not asking their (internal) customers what was needed from them as a department. They simply were doing their job and finding ways to make their job easier; not really considering how it affected others. There was no system in place to continually assess needs and effectiveness as things changed for their customers.Read More›