employee training

Ask, Don’t Tell – Coaching through Facilitation

2 Minute Read

How many times has somebody come to you with a problem at work, and you just tell them the answer? Win-Win! Right? … Until they come back tomorrow. And the next day. Again and again until all you do is solve their problems. History has taught us that one of the main responsibilities of a manager is to answer employees’ questions. Of course, this seems like a noble gesture. And it could be necessary when employees don’t have the needed information. But in reality, true empowerment comes from helping employees learn where to find or figure out what they need. And that comes from facilitation. When you provide a quick answer, you solve one problem. When you facilitate a discovery process, you create problem solvers!

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More than half of your employees are unhappy.

3 Minute Read

You might be thinking…well, not MY employees. Yes, even YOUR employees. Studies show 53% of employees are unhappy at work. And the reason they’re leaving: YOU. The majority of employees leave their manager…not their company.

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Make the Most of Your Training Budget

3 Minute Read

For many companies, this time of year is budget season. I know, you’re thinking…oh joy! Don’t remind me. But we bring this up for an important reason: the development of your employees. It’s pretty easy to view employee training as an expense to be managed; as just another line item or as an area to cut to balance your budget.

But do you know the result of this mindset? It can create a reactionary culture of supervisors that wait to act until something negative happens. Or it can result in employees learning to take action after something is a problem, instead of planning to eliminate it. It can create misalignment in your company’s goals, take away from employee engagement, and bring about a culture you’re not exactly happy about.

“Having a functional training budget is a critical component to your corporate strategy.”

 

A comprehensive training plan and training budget should be viewed as an investment…not just as an expense. Employee training doesn’t have to be cost prohibitive. And it can provide a measurable return on investment that not only justifies, but validates the expense.

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Keeping The Saw Sharp

2 Minute Read

One of my favorite quotes comes from Abe Lincoln.  He is cited as saying, “If I had six hours to chop down a tree, I’d spend the first four hours sharpening the axe.” Basically, he would spend two-thirds of his time improving the tools that make him effective at his work. Sounds easy, but how can a person remember to spend time sharpening instead of continuing to struggle through life’s daily challenges?

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Just Send Them to a Workshop!

3 Minute Read

I just left a meeting with a prospective client. Like most of our clients, she came to me because she thinks her team needs some training. “They need to take responsibility. They need to communicate better. We have to motivate them. I want to send them to a workshop!”

If it’s not an actual statement, at least the thought goes through the minds of managers and executives across the globe daily. But should you send them to a workshop?

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