Leadership Challenges: What We Can Learn from 9/11

September 11, 2001: A day in history that changed the world and history as we once knew it. Looking back on that day, many of us can remember exactly where we were and what we were doing. But the memories are all different; they’re all unique experiences. One person in the room may have been at work, watching it on the news and calling family members; the other may have been in 2nd grade, confused watching teachers try to hold back their tears. For some, it may just be a terrible memory; but for one four-star general, the events of 9/11 (along with other military experiences) brought about leadership challenges that he never expected.

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