listening

You coach. But they don’t listen.

3 Minute Read

Being a manager has its ups and downs. Sometimes, your team is on a roll; they’re rock stars. Things are going great. They’re following your direction and they’re hitting goals. Then you get to celebrate! Other times, nothing seems to be going right. You know you’ve got good people, but you can’t get them to follow your lead. You coach and train them several times, and while most of them catch on, there’s that one person who will continually do things his own way, despite all the time you spent training and coaching.

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The Business of Listening

2 Minute Read

Of all the skills important to a successful manager, effective listening is arguably the most valuable. It can be the difference between mediocre and exceptional relationships between friends, customers, employees, and co-workers.

Listening is one of the most difficult skills to master. Most people aren’t born effective listeners. One reason is because real listening involves letting go of personal agendas to better understand another’s message. Many would much rather be heard than hear, usually resulting in misunderstanding.

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10 Ways to Become a Terrible Listener

2 Minute Read

Does everyone come to you for advice? People enjoy sharing their stories with you and think you’re a great person to be around. Tired of being everyone’s friend?

Here are ten sure-fire ways to tick everyone off and make yourself a terrible listener.
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