Posts in Communication
Conflict: Moving from Cowardice to Confidence

3 Minute Read

Experiencing conflict is a part of everyday life. A common response is avoidance. Most people say they just don’t like confrontation. It makes them uncomfortable, and some even become physically ill at the thought of discussing a challenging issue face-to-face. How then can you become more productive with conflict while still keeping your emotions in check?

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Conflict is a part of life...

3 Minute Read

Experiencing conflict is a part of everyday life. It happens at work between co-workers; it happens at home between family members, and it happens in social settings between friends. Many people have a negative definition in mind when it comes to the word, and they certainly don’t want to deal with it. But, did you know that some types of conflict can actually be beneficial? Healthy conflict can lead to better relationships, increased confidence, greater respect from others, career development, and harmony within your office or home

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What the Heck?!

Let’s face it - on a daily basis, someone will do something you don’t like. Here's your moment of truth. Whether it’s cutting you off in traffic, not replying to an email within your timeframe, or not following a specific process…it will happen. And when it does, what’s your first thought?

I know…It depends. I hate that response, though it may be true. Let’s talk about when someone cuts you off in traffic. Do you yell at the person? Shake your fist? Or something more drastic? Do you ever think, “What the heck?! Learn how to drive!”Now let me ask you a different question: Have you ever cut someone off in traffic?

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Crucial Conversations

2 Minute Read

What is it about some people that make them so great at leading people? Is it their conversational style? Is it their personality? Or is it a person’s ability to approach crucial conversations in a way that is respectful and effective? Having the right approach might sound simple…The truth is that simple doesn’t always mean easy.

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