Unlocking the Potential of Your Managers: A Comprehensive Guide to Retaining Your Best Employees

7 Minute Read

We've all heard the saying: "People don't leave companies, they leave managers." This powerful truth speaks to the heart of employee retention. Managers have the ability to make or break the employee experience, influencing whether they stay and thrive or seek opportunities elsewhere.

How do we keep our best employees from looking elsewhere? Retention isn't just about compensation and benefits; it's about relationships and opportunities for growth. Your managers are in the best position to foster those relationships and nurture those opportunities. So, the solution lies in giving managers the skills to lead effectively. If we want to keep the stars of our organization, we must ensure that our managers shine first.

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Building a High Performing Team Isn’t as Easy as Just Promoting Your Top Performers

5 Minute Read

Do you remember Saturday mornings when you were younger? You would jump out of bed with excitement, knowing that it was cartoon time. With a bowl of cereal in one hand and a remote in the other, you’d plop down in front of the TV, ready to embark on thrilling adventures with your favorite team of superheroes. Justice League, unite!

As the colorful images danced across the screen, your eyes widened with wonder. The superheroes, with their capes billowing and powers unleashed, fought valiantly against evil and injustice. They were the epitome of courage and leadership, guiding their teams to victory with unwavering determination.

And really, those teams are no different than the ones in your office. You may not be fighting the likes of Lex Luthor or saving the world from an alien invasion, but the teams in your business mean the difference between unlimited success and poor performance.

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Custom Leadership Programs: What They Are and Why They Matter

5 Minute Read

Leadership is an essential component of any successful organization. And in today's competitive business landscape, you need to continuously develop and nurture your leadership talent to stay ahead of the curve.

Effective leaders inspire, guide, and motivate their teams to achieve their goals and drive the company forward. However, leadership skills are not innate. But they can be developed and refined over time through training and experience. That's where custom leadership programs come in.

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Creating an Employee Experience

3 Minute Read

It’s an experience. A single moment that makes a person feel something. A feeling that a person associates with something. Many successful companies create experiences for customers to delight them and increase loyalty.

For decades, we’ve known that we not only need to deliver a quality product or service, but that we need to focus on the customer experience. But what we have unintentionally ignored is the fact that employees are expecting the same. We’re not talking about massage therapists and bowling alleys necessarily; but employees want to feel good working for your company. Over the past 12 months, we’ve experienced a huge change in the way we work, the way our teams look, and how we collaborate. Now, more than ever, it’s time we take this seriously.

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Ask, Don't Tell - Coaching through Facilitation

2 Minute Read

How many times has somebody come to you with a problem at work, and you just tell them the answer? Win-Win! Right? ... Until they come back tomorrow. And the next day. Again and again until all you do is solve their problems.

History has taught us that one of the main responsibilities of a manager is to answer employees' questions. Of course, this seems like a noble gesture. And it could be necessary when employees don’t have the needed information. But in reality, true empowerment comes from helping employees learn where to find or figure out what they need. And that comes from facilitation. When you provide a quick answer, you solve one problem. When you facilitate a discovery process, you create problem solvers!

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How Do Your Communication Skills Measure Up?

4 Minute Read

Communication: It’s an exchange. A process of sharing your thoughts, ideas, or feelings with another person. It’s easy right? We all communicate perfectly...Not so much. Especially today, the ability to communicate effectively is one of the most critical skills an employee or manager must have.

Whether it be remote or face-to-face, it's key to have people in your company that are transparent, assertive, and positive; otherwise it's almost certain you'll feel a shift in your company's culture...if you haven't already. For communication to be effective, it requires great skill in both listening and speaking. Here are a few tips to improve your skills as a communicator.

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Leading With Fairness, Respect & Support

4 Minute Read

We’ve all been there. And some are still there. Maybe this will remind you of the people on your team. In a spot where what was once a career is now just a job – a means to an end. All purpose is gone and people don’t feel valued. Negative behaviors have become the norm. It feels like some have given up. People start to feel stuck or are keeping their eyes peeled for a new job…far, far away from here. What happened?

The short answer: YOU could be the problem.In fact, an HBR survey revealed that 58% of people say they would trust a complete stranger over their own boss. That’s over half of your workforce. Do we have your attention yet?

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It’s All a Matter of Perspective

3 Minute Read

Perspective is a funny thing. Consider this all-too-familiar scenario: You’re driving to work behind an SUV that abruptly stops before an intersection. No turn signal, no warning. Just stops in the middle of the street. How inconsiderate! You could have wrecked! So you lay on the horn, angry and flustered, yelling a few choice words. We know what it feels like. Your morning was off to a bad enough start already. You probably feel frustrated, like nothing else is going to go right.

But what you couldn’t see was that there was a smaller car ahead of the SUV. That car was the one actually turning. And it DID have the turn signal on. The SUV was simply waiting for the car to turn. Now, how do you feel? Glad you honked and yelled for no reason? Or embarrassed that you acted without having all of the information?

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Leadership Challenges: What We Can Learn from 9/11

4 Minute Read

For some, it may just be a terrible memory; but for one four-star general, the events of 9/11 (along with other military experiences) brought about leadership challenges that he never expected.

In his thought-provoking TedTalk, Stanley McChrystal details experiences in the military that taught him some very tough lessons. He reflects on the team he worked with and their combat stories. He openly shares their successes and the stories of their failures. McChrystal had to abandon his traditional sense of leadership and start listening, be willing to learn, and address the possibility of failure. One of the greatest leadership challenges out there is to build consensus between people and a sense of shared purpose. Even between remote teams, those with different values, and those of differing skill sets.

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When the Answers are Uncertain…

5 Minute Read.

We get it. Change is tough even in normal times. And change in the midst of chaos can push us over the edge. Leaving us feeling overwhelmed and stuck, unable to move forward. Do you ever wish you had a crystal ball so you could look into the future and know that everything will be okay? Sometimes what causes us the greatest stress is that the answers are uncertain; the unknown.

As a young child, I was completely oblivious to the fact that I needed glasses until I took a mandatory eye exam at my elementary school. My parents were notified and I was promptly taken to an eye doctor. And within a short period of time, I was wearing my new glasses. I remember the feeling of finally seeing things that I never knew existed. I remember how amazing it felt to see clearly. When things are uncertain, our lives feel unfocused, much like poor vision. We just feel better when we have clarity about what the future holds.

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Why Your Ping Pong Tables Aren't Working

5 Minute Read

Let’s get real about corporate culture.

You have no idea why your culture sucks. It just does. You bought the ping-pong tables. You started Happy Hour Fridays. You even do the obligatory birthday cakes for your employees. The problem is that none of this has made a difference; your organization still seems lackluster.

People just don’t click. They can’t communicate. Your turnover rates are on the rise; and the employees you do keep don’t seem like they want to be there. Getting people to work together, collaborate, and have a normal conversation is like pulling teeth. And those words you had so beautifully hung on the wall seem meaningless.

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Giving Feedback: Say What You Mean!

4 Minute Read

In the video, Shargaa gives a comical presentation about the word "awesome." Every single thing these days is awesome: sandwiches, PDF documents, your new chair. She says, "if you have everything, you value nothing."

And because of that exact statement, she stresses the importance of using words as they're meant to be used. Throughout her presentation, she gives ten examples of things that are truly awesome: the Pyramids, the Grand Canyon, the invention of Photography…

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Resilience: How People Are Different From Rubber Bands

4 Minute Read

Words like resiliency are often interchanged with words like flexibility or adaptability. When you think of what resiliency means, most of you probably go to something along the lines of “the ability to bounce back.” Things that are resilient return to their original shape after change, and keep their integrity.

Have you ever tinkered with a rubber band? You can snap it, and strum it, almost like a guitar string. And it always goes back to its original form. The definition of resilience related to a system, organization, or person, is the ability to maintain a core purpose and integrity in the face of dramatically changed circumstances.

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The Results: Chatterkick X Revela Remote Work And Flexibility Survey

11 Minute Read

Remote Work And Flexibility Survey Blog was Written and Published by Chatterkick

Businesses are approaching the workplace differently, thanks COVID-19! We've literally had to change our mindset on the things that we've learned to utilize to get better as a business; technology, communication, operating systems, safe physical spaces, stable sales environments, and flexible work opportunities. Our approach to these topics are being as COVID-19 is forcing us to dig deep into our businesses. As Revela and Chatterkick collaborate on a series of the Generation Social Media Podcast episodes, we wanted to hear honest feedback on remote work and flexibility. We sent out a 5-minute survey on remote work and flexibility during COVID-19, and the results were fascinating.

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Inspiring Creativity: Why Adults Can Be Kids, Too

5 Minute Read

We have to STOP being so caught up in all the adult things we have to do, and we need to make time for play, for inspiring creativity. This video's concept is simple: Play is necessary. In the video, Kevin Carroll tells us why play is so important. “Play is...necessary, a movement, ingenuity, timeless, and genius.” Taking time for play is what sparks our creativity. It’s what keeps us out of that rut. It’s what helps us move forward with abstract thinking and innovation. It creates imagination and helps us live life to the fullest. Without play, the world is dull.

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You Started Strong. Don't Let Up.

2 Minute Read

We’re all about six weeks into this pandemic. Some a little longer, some a little less. What uprooted and affected our entire world has now become what we consider normal…for now. In the beginning, when people started working virtually or rotating their shifts at work, we all tended to be more intentional about connecting with our teams. Having daily huddles, weekly (or more frequent) team meetings, happy hours, and individual check-ins. But now that some time has passed, are we really still being as intentional as we were before?

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It's A Time Of Opportunity For Your Business

2 Minute Read

For years, as we’ve guided leaders through the strategic planning process, we’ve challenged people to not just do more of the same, but to challenge assumptions of their business, their customers, and their beliefs on the way things are or should be. To find ways to try new approaches, or try doing the same things in a different way. Instead of waiting for their industry or business to be disrupted, they disrupt. Regardless of the circumstances, this is something that is very hard for most organizational leaders to do.

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Too Little Too Late...

3 Minute Read

Recently, a client had a key employee resign unexpectedly, and they were left scratching their heads wondering what went wrong. They had big plans for this employee in the future. In fact, they had discussed this during many of our leadership team group sessions. When the employee put in his resignation, it felt a bit like a punch in the gut. The leadership team felt that they had invested so much time into this employee. They asked us to conduct an exit interview in hopes of learning from the situation, so they don’t repeat the same mistakes.

During the exit interview, the employee reported that he felt like he had plateaued in his current role. And he wasn’t sure what career path the company had in mind for him. It made our hearts sink a little because we heard the leaders of the organization discuss the plans for his future. But they quickly discovered that they never clearly laid out that plan to the most important person: THE EMPLOYEE!

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How To Create A Succession Plan

4 Minute Read

We have a critical question for you: Do you have someone to replace key employees if they suddenly left? Many companies have good intentions of developing people for key roles, but aren’t ready if a key employee left tomorrow. That creates a big problem.When we have discussions with our partners, we’re often asked that magical question: How do we create a succession plan? And how do we do it effectively?

Finding the right person to fill key roles is one of the greatest challenges of leaders. Firstly, it's important to note: a replacement plan is not the same as a succession plan. It takes time to create individual plans, to develop people, and to give them the experience and mentoring they need to be successful.

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Bad Meetings: And What to Do About Them...

4 Minute Read

We’ve all had those days. The days where we go from meeting to meeting, only to find that at the end of the day, we didn’t get anything productive done. Bad meetings are the cause. We get frustrated and think, "What a waste of time!" Yet, it happens again and again. For multiple reasons: people schedule meetings that don’t need to happen; they invite people that don’t need to be there; hold meetings for much longer than they should; they don't have a purpose or an agenda; and they waste our precious time.

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