Posts tagged communication
How Do Your Communication Skills Measure Up?

4 Minute Read

Communication: It’s an exchange. A process of sharing your thoughts, ideas, or feelings with another person. It’s easy right? We all communicate perfectly...Not so much. Especially today, the ability to communicate effectively is one of the most critical skills an employee or manager must have.

Whether it be remote or face-to-face, it's key to have people in your company that are transparent, assertive, and positive; otherwise it's almost certain you'll feel a shift in your company's culture...if you haven't already. For communication to be effective, it requires great skill in both listening and speaking. Here are a few tips to improve your skills as a communicator.

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How to hold people accountable without ruining relationships.

4 Minute Read

Picture this scenario: People at work are unengaged. You can feel your direct reports whispering about you around the water cooler. Sometimes you feel walked on. And your team thinks that they can get away with anything…because you won’t do anything about it. Does any of this sound familiar?

Having crucial conversations with your team is hard. We know our employees have good intentions. But sometimes, they make mistakes, or we need to correct performance issues. And holding them accountable for missing the mark can be extremely uncomfortable.

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What the Heck?!

Let’s face it - on a daily basis, someone will do something you don’t like. Here's your moment of truth. Whether it’s cutting you off in traffic, not replying to an email within your timeframe, or not following a specific process…it will happen. And when it does, what’s your first thought?

I know…It depends. I hate that response, though it may be true. Let’s talk about when someone cuts you off in traffic. Do you yell at the person? Shake your fist? Or something more drastic? Do you ever think, “What the heck?! Learn how to drive!”Now let me ask you a different question: Have you ever cut someone off in traffic?

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